Terms of service

Welcome to Him & Her. These Terms & Conditions govern your access to and use of our website and services. By visiting our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

General Information

Brand Name: Him & Her
Tagline: For him, for her, for you

Him & Her is an online fashion and lifestyle brand offering clothing, accessories, fragrances, gift sets, and other fashion-related products for men and women.

These Terms & Conditions apply to all visitors, customers, and users of our website.

Orders and Payments

  • All orders placed on our website are subject to product availability and acceptance.

  • Prices are displayed in local currency and include applicable taxes unless stated otherwise.

  • We accept payments through secure payment gateways and Cash on Delivery (COD), where applicable.

  • By placing an order, you agree to provide accurate, complete, and up-to-date billing and shipping information.

We reserve the right to cancel or refuse any order at our discretion.

Shipping and Delivery

  • Orders are processed and shipped within the timeframes outlined in our Shipping Policy.

  • Delivery times are estimates and may vary due to factors beyond our control, including courier delays, public holidays, or weather conditions.

  • Him & Her is not responsible for delays caused by third-party courier services but will assist customers in resolving delivery-related issues where possible.

Returns and Refunds

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy.

  • Certain items, including fragrances, jewelry, and discounted or clearance products, may be non-returnable for hygiene or promotional reasons.

  • Refunds are generally issued in the form of store credit unless otherwise stated.

Product Information

  • We make every reasonable effort to ensure product descriptions, images, and details are accurate.

  • Colors, textures, and appearances may vary slightly due to lighting, photography, or screen display differences.

  • Him & Her reserves the right to update, modify, or discontinue any product at any time without prior notice.

Communication

By providing your contact details, including email address, phone number, or social media handles, you consent to receive order-related updates, service notifications, and promotional communications from Him & Her.

You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.

Privacy and Security

  • Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

  • We do not store credit or debit card details on our servers. All payments are securely processed through trusted third-party payment gateways.

Limitation of Liability

To the maximum extent permitted by law, Him & Her shall not be liable for:

  • Losses resulting from incorrect shipping or contact information provided by the customer

  • Delays or delivery issues caused by courier or logistics partners

  • Unauthorized access to or use of your account or payment method

  • Any indirect, incidental, or consequential damages arising from the use of our website or services

Intellectual Property

All content available on this website, including logos, images, product designs, graphics, text, and layout, is the intellectual property of Him & Her.

You may not reproduce, copy, distribute, modify, or use any content for commercial purposes without prior written permission.

Prohibited Use

You agree not to:

  • Use the website for fraudulent, unlawful, or unauthorized purposes

  • Attempt to interfere with the website’s functionality, security, or performance

  • Resell, misuse, or exploit products purchased from Him & Her for unauthorized commercial purposes

Changes to Terms

Him & Her reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are made constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: farhanhimandher@gmail.com
Phone / WhatsApp: +92-300-4371452
Address: Lahore, Pakistan

By shopping with Him & Her, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.